Whether you’re in the CBD, out in the eastern or western suburbs, or down on the Mornington Peninsula, OPTIV Health works the same way: you talk to an Australian-registered doctor by phone about low testosterone, peptide therapy or another hormone health concern, and any blood tests are done at a pathology collection centre in Victoria that suits you.
We’re a telehealth service, so there’s no Melbourne clinic to visit and no time off work to sit in a waiting room.
Hours: Monday to Friday, 9am to 5pm. Melbourne and Sydney share a time zone, so that’s 9am to 5pm your time, all year round.
Victoria and New South Wales both run on Australian Eastern Time and both switch to daylight saving on the same dates. Right now that’s AEDT. From April to early October it’s AEST. Either way, a 10am call time is 10am in Melbourne.
One difference to keep in mind: Victoria has public holidays that New South Wales doesn’t, such as Melbourne Cup Day and the Friday before the AFL Grand Final. Collection centres in Victoria may run reduced hours or close on those days, so check before you go.
Most hormone assessments involve blood tests. Victorians have two main options with us:
Your doctor will give you a request form. Take it to a collection centre run by the lab named on the form.
Our service is for adults of all genders. Hormone health isn’t limited to one group.
A doctor consultation is A$150, and there are no follow-up fees. Consultations are private, so no Medicare rebate applies. Ongoing support from our pharmacists and allied health team is included. Pathology is billed by the lab, and any medicine is priced by the pharmacy. Our cost guide has the details.
Some situations need a physical examination, imaging or a specialist. If your doctor thinks that applies to you, they’ll say so and help you arrange care locally in Victoria. You’re also welcome to share your plan and results with your own GP.
In an emergency, call 000.
No. We’re a telehealth service. Consultations are by phone, and blood tests are done at a collection centre in Victoria.
Dorevitch Pathology or Australian Clinical Labs. Use a collection centre run by the lab named on the request form your doctor gives you.
Yes. We’re open Monday to Friday, 9am to 5pm. Melbourne and Sydney share a time zone, including during daylight saving, so there’s no difference.
Yes. Consultations are by phone, so it works the same anywhere in Victoria. You just choose a collection centre near you for any blood tests.
No referral is needed. If you have recent results or relevant history from your GP, you’re welcome to share them.
A doctor consultation is A$150, with no follow-up fees and no Medicare rebate. Pathology and any medicine are billed separately by the lab and the pharmacy. See our cost guide.
Only if your doctor decides it’s clinically appropriate after assessment. Often the right next step is something else, such as more tests or lifestyle changes.
Have more questions? See our FAQs.
Living in Western Australia? See hormone health telehealth in Perth, with our hours in Perth time.
Talk to our team about how hormone health telehealth works for you in Melbourne or anywhere in Victoria, with no obligation.
General information only, not medical advice. For adults 18 and over.