Privacy Policy

Last Updated: 04/05/26

Optiv Health (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal details, health information, payment details, and website usage data.

2. How We Collect Information

We collect information through consultations, forms, communications, and website use.

3. Why We Collect Your Information

To provide healthcare services, manage bookings, process payments, improve services, and meet legal obligations.

4. Disclosure of Information

We may share information with practitioners, pharmacies, service providers, and regulators. We do not sell your data.

5. Storage & Security

We use secure systems and restricted access to protect your data.

6. Access & Correction

Contact us at hello@optiv.health to access or correct your information.

7. Cookies & Tracking

We use cookies to enhance user experience.

8. Complaints

Contact us first, or escalate to OAIC if unresolved.