How much does hormone health telehealth cost in Australia?

If you’re looking into care for low testosterone or another hormone concern, it helps to know what you’ll pay before you start. At OPTIV Health, the costs fall into three parts:

  • Your doctor consultation: A$150
  • Pathology (blood tests), billed by the lab
  • Any medicine your doctor prescribes, priced by the pharmacy

This page explains each part, so you know what’s billed and who bills it.

Doctor consultation: A$150

Your consultation is a telehealth appointment by phone with an Australian-registered doctor. They’ll talk through your symptoms, health history, goals and any recent results, then decide whether testing or treatment is appropriate, or whether another pathway would suit you better.

  • Doctor consultation: A$150
  • Follow-up fees: none.
  • Ongoing support: access to our team of pharmacists and allied health professionals at no extra cost.
  • Medicare: our consultations are private, and no Medicare rebate applies.

Before any of that, you can book a free care call. It’s a short, no-obligation chat with our team about how the service works and whether it fits what you’re after. It isn’t a medical consultation.

Pathology (blood tests)

Hormone results only mean something in context. Your doctor may ask for blood tests before making any decision, and repeat tests are common because hormone levels can change through the day and over time.

  • Which labs: we use Laverty Pathology in NSW, Healius group laboratories in other states, and Australian Clinical Labs across Australia. Your doctor will give you a request form to take to one of their collection centres.
  • Who bills you: the pathology lab bills you directly, not OPTIV Health. What you pay depends on the tests ordered and the lab’s own billing policy. Some tests may attract a Medicare rebate and others may not, so ask the lab about its fees.
  • Existing results: if you’ve had suitable tests done recently, your doctor may be able to use those results.

To learn more about what the numbers mean, read how to understand hormone bloodwork.

Medicine, if it’s prescribed

Not everyone who has an assessment is prescribed anything. If your doctor decides a medicine is clinically appropriate, it’s dispensed by a licensed Australian pharmacy, which sets the price. The price depends on what, if anything, is prescribed. Your doctor will talk you through it before you commit to anything.

Ongoing reviews

Hormone care isn’t a one-off. Safe care involves regular reviews and repeat blood tests to check how you’re going and whether anything needs to change.

  • Follow-ups: no follow-up fees.
  • How often: set by your doctor. Reviews are often more frequent early on, then spaced out once things are stable.
  • Repeat pathology: billed by the lab, as above.

What affects your total cost?

  • Whether testing shows that treatment is appropriate at all
  • Which blood tests are needed, how often, and how the lab bills them
  • What, if anything, is prescribed, and the pharmacy’s price
  • Whether you already have recent, suitable results

How to compare hormone telehealth services

When you compare providers, it’s worth asking:

  • Is the consultation with an AHPRA-registered doctor? You can check any practitioner on the public AHPRA register.
  • What does each fee include, and what’s billed separately?
  • Are follow-up consultations charged?
  • Who bills the pathology, and who sets the medicine price?
  • Is ongoing monitoring part of the care? It should be.

Be cautious of any service that promises a result or a prescription before you’ve been assessed.

Frequently asked questions

How much does a consultation cost?

A doctor consultation with OPTIV Health is A$150, and there are no follow-up fees. Pathology is billed by the lab, and any medicine is priced by the pharmacy. You can start with a free care call to ask questions first.

Does Medicare cover the consultation?

No. Our consultations are private, and no Medicare rebate applies.

How are consultations done?

By telehealth over the phone, Monday to Friday, 9am to 5pm Sydney time.

Are blood tests included?

No. Blood tests are done at a collection centre and billed by the lab. Some tests may attract a Medicare rebate. The lab can tell you its fees.

Which pathology labs do you use?

Laverty Pathology in NSW, Healius group laboratories in other states, and Australian Clinical Labs across Australia.

Will I definitely be prescribed something?

No. Your doctor will only recommend treatment if it’s clinically appropriate after assessment and testing. Sometimes the right next step is lifestyle changes, more tests or a referral elsewhere.

Can I use blood test results I already have?

Often, yes, if they’re recent and include the right tests. Have them ready for your consultation.

Have more questions? See our FAQs.

Next step: book a free care call

Not sure where to start? Book a free care call. It’s a short, no-obligation chat with our team about how assessment works, what’s billed and by whom, and whether OPTIV Health is right for you.

Book a free care call

This page is general information, not medical advice. Fees and Medicare rules can change, so check the current details with us or with the lab.