Canberra is a city of busy weekdays, and finding time for an appointment across town isn’t always easy. OPTIV Health lets you speak with an Australian-registered doctor by phone about low testosterone, peptide therapy and other hormone health concerns, whether you’re in Belconnen, Gungahlin, Woden, Tuggeranong or the inner north. There’s no clinic to visit. Consultations are by phone, and any blood tests are done at a collection centre in the ACT.
We’re available Monday to Friday, 9am to 7pm, and closed on weekends. The ACT keeps the same time as Sydney all year, daylight saving included, so there’s nothing to convert. A phone consultation fits into a lunch break, a gap between meetings or the early evening after work, as long as you can find somewhere private to talk.
A hormone assessment usually includes pathology. In the ACT we use:
Your request form will name the lab to use. A few things that help:
Many people who work in Canberra live over the border in New South Wales, in Queanbeyan, Googong, Bungendore, Yass or Murrumbateman. That makes no difference to the consultation, which is by phone wherever you are. For blood tests, you can use a collection centre on either side of the border, as long as it’s run by the lab named on your request form. If you’re further out, around Goulburn, Cooma or the Snowy Mountains, check local opening hours before you travel.
If you’re a serving member of the Australian Defence Force, your health care is generally arranged through Defence health services. Talk to them before seeking care elsewhere. Family members and veterans can use OPTIV Health in the usual way.
The ACT has two public holidays of its own: Canberra Day in March, and Reconciliation Day in late May or early June. Collection centres may close or reduce their hours on these and other public holidays, so check before heading out.
OPTIV Health supports the hormone health of adults of all genders.
A doctor’s consult is A$150. Consultations are private, so no Medicare rebate applies. The blood test panel is arranged through OPTIV Health, with the price shown at booking, and any medicine is priced by the pharmacy. Our cost guide explains each part.
Some things can’t be assessed over the phone, such as a physical examination or imaging. If that applies to you, your doctor will say so and point you towards the right care in Canberra. Keeping your regular GP informed is a good idea too.
In an emergency, call 000.
No. Canberra and Sydney share the same time zone and daylight saving, so our hours are 9am to 7pm, Monday to Friday, in Canberra too. We’re closed on weekends.
At a Laverty Pathology or Australian Clinical Labs collection centre, whichever lab is named on your request form.
Yes. Consultations are by phone, so it doesn’t matter which side of the border you live on. You can have blood tests at a centre in NSW or the ACT, as long as it belongs to the lab on your form.
No. OPTIV Health is a telehealth service. Everything is done by phone, except blood collection at a pathology centre.
A doctor’s consult is A$150, with no Medicare rebate. Blood tests are arranged through OPTIV Health, with the panel price shown at booking, and any medicine is priced by the pharmacy.
No referral is needed. You’re welcome to share recent results or history from your GP.
Have more questions? See our FAQs.
Find out whether phone-based hormone care suits your week. It’s free, it takes 15 minutes, and there’s no commitment.
General information only, not medical advice. For adults 18 and over.