From Coolangatta to Coomera, and from Surfers Paradise back to Nerang and the hinterland, OPTIV Health lets you speak with an Australian-registered doctor by phone about low testosterone, peptide therapy and other hormone health concerns. There’s no clinic to get to and no parking to find. Consultations are by phone, and any blood tests are done at a Gold Coast collection centre.
We’re open Monday to Friday, 9am to 7pm Sydney time (AEST/AEDT), and closed on weekends. Queensland doesn’t use daylight saving, so on the Gold Coast our hours are:
Living near the border? Tweed Heads and the rest of northern NSW follow NSW time, including daylight saving, so if you’re on the Tweed side our hours are 9am to 7pm all year. In summer, your phone may show a different time depending on which side of the border you’re on. Always check which time zone your booking confirmation uses.
A hormone assessment often involves pathology. On the Gold Coast we use:
Use a centre run by the lab printed on your request form. Some practical points:
A lot of Gold Coast locals work in hospitality, tourism, construction or health care, or fly in and fly out to mine sites. Irregular hours can make a daytime appointment hard to fit in, so phone consultations can be booked around your shifts or roster. Blood tests still need a collection centre visit, so many people plan them for a day off. Tell your doctor about night shifts or your roster, because shift patterns can affect when some tests are best collected.
As well as Queensland’s statewide holidays, such as the King’s Birthday in October and Labour Day in May, the City of Gold Coast has its own show holiday on a Friday in late August for the Gold Coast Show. In 2026 it falls on Friday 28 August. Collection centres may close or change their hours, so check before you go.
OPTIV Health is open to adults of all genders who want support with their hormone health.
A doctor’s consult is A$150. Consultations are private, so no Medicare rebate applies. The blood test panel is arranged through OPTIV Health, with the price shown at booking, and any medicine is priced by the pharmacy. Read our cost guide for the details.
A phone consultation can’t replace a physical examination, a scan or a specialist opinion when one is needed. If that’s the case, your doctor will tell you and suggest where to go locally. Keeping your usual GP in the loop is a good idea.
In an emergency, call 000.
Our hours are 9am to 7pm Sydney time, Monday to Friday, and we’re closed on weekends. On the Gold Coast that’s 8am to 6pm from early October to early April, and 9am to 7pm for the rest of the year.
QML Pathology, which is part of the Healius group, or Australian Clinical Labs. Go to the lab named on your request form.
Yes. Consultations are by phone, so you can use the service from either side of the border. Tweed Heads follows NSW time, so our hours there are 9am to 7pm all year. During daylight saving, check whether your booking is shown in Queensland or NSW time.
Yes. Phone consultations can be booked around your shifts or roster, and many people have blood tests on a day off. Let your doctor know about your work pattern.
A doctor’s consult is A$150, with no Medicare rebate. Blood tests are arranged through OPTIV Health, with the panel price shown at booking, and any medicine is priced by the pharmacy.
No referral is needed. If your GP has recent results, you’re welcome to share them.
Have more questions? See our FAQs.
See whether phone-based hormone care suits you, from the southern beaches to the northern growth corridor. It’s free and there’s no commitment.
General information only, not medical advice. For adults 18 and over.