Whether you’re in Glenelg, Salisbury, Norwood, Marion or up in the Adelaide Hills, OPTIV Health lets you speak with an Australian-registered doctor by phone about low testosterone, peptide therapy and other hormone health questions. There’s no clinic to visit. Your consultation happens over the phone, and any blood tests are collected at a South Australian pathology centre.
Our hours are Monday to Friday, 9am to 7pm Sydney time (AEST/AEDT), and we’re closed on weekends. South Australia runs half an hour behind Sydney all year round, because both states change their clocks for daylight saving on the same weekends. In Adelaide time, that means:
The half hour is easy to forget. When you book, check whether your confirmation shows Sydney or Adelaide time, so you’re not waiting by the phone thirty minutes early (or late).
Most hormone assessments involve pathology. In South Australia we use:
Your request form will name one lab. Go to a collection centre run by that lab, as other providers can’t process another lab’s request in the same way.
A phone consultation works the same in Mount Gambier, Murray Bridge, Victor Harbor, the Barossa, Port Augusta, Whyalla or Port Lincoln as it does in the city. Pathology is the part to plan. Collection centres in country towns may only open on some weekdays or in the mornings, and on Eyre Peninsula or in the outback the nearest centre can be a long drive away. Check opening hours before you set off, and tell our team early if getting to a centre is hard, so your tests can be planned around it.
SA has a few holidays the eastern states don’t. Adelaide Cup Day falls in March, Labour Day is in October, and Proclamation Day is on 26 December. Collection centres may close or shorten their hours on public holidays, so it’s worth checking before you go.
OPTIV Health is a hormone health service for adults of all genders.
A doctor’s consult is A$150. Consultations are private, so no Medicare rebate applies. The blood test panel is arranged through OPTIV Health, with the price shown at booking, and any medicine is priced by the pharmacy. See our cost guide for how each part works.
Some concerns need a physical examination, imaging or a specialist. If that’s the case, your doctor will tell you and suggest where to go in South Australia. You’re welcome to keep your regular GP involved too.
In an emergency, call 000.
We’re open 9am to 7pm Sydney time, Monday to Friday, and closed on weekends. Adelaide is half an hour behind Sydney all year, so that’s 8:30am to 6:30pm Adelaide time.
Abbott Pathology, which is part of the Healius group, or Australian Clinical Labs. Visit whichever lab is named on your request form.
No. OPTIV Health is a telehealth service. Consultations are by phone, and blood tests are done at a pathology collection centre in SA.
Yes. You only need a phone for the consultation. For blood tests, check the opening hours of your nearest collection centre before you travel, and let our team know if access is difficult.
A doctor’s consult is A$150, with no Medicare rebate. Blood tests are arranged through OPTIV Health, with the panel price shown at booking, and any medicine is priced by the pharmacy.
No referral is needed. If your GP has recent results or relevant history, you can share them with us.
Have more questions? See our FAQs.
Find out whether phone-based hormone care fits your life in South Australia, from the city to the Limestone Coast. It’s free, and there’s no commitment.
General information only, not medical advice. For adults 18 and over.