From Chermside to Logan, and from Ipswich out to the bayside suburbs, people across Brisbane can speak with an Australian-registered doctor by phone about low testosterone, peptide therapy and other hormone health questions. OPTIV Health is a telehealth service, so there is no clinic to travel to and no waiting room. If your doctor requests blood tests, you have them done at a Queensland collection centre that suits you.
We’re available Monday to Friday, 9am to 7pm Sydney time (AEST/AEDT), and closed on weekends. Queensland doesn’t use daylight saving, so what that means for you depends on the time of year:
When you book, double-check which time zone your confirmation shows, especially around the changeover weekends in April and October.
A hormone assessment often includes blood tests. In Queensland you can use either of two pathology providers:
Your doctor’s request will name one of these labs, so visit one of that lab’s centres. A few practical tips for Queensland:
Because consultations happen by phone, the service is the same whether you live in inner Brisbane, on the Gold Coast or Sunshine Coast, in Toowoomba, or further north in Rockhampton, Mackay, Townsville or Cairns. The only part that depends on location is pathology. In smaller towns, collection centres may open fewer days a week, so look up opening hours before you make the trip. If there’s no suitable centre nearby, let our team know and we’ll work through the options with you.
Queensland’s holiday calendar differs from New South Wales in a few ways. The King’s Birthday holiday falls in October rather than June, Labour Day is in May rather than October, and people in the Brisbane area get a public holiday for the Royal Queensland Show (the Ekka) in August. Collection centres may close or run shorter hours on these days, so check before you go.
OPTIV Health is for adults of every gender.
A doctor’s consult is A$150. Consultations are private, so no Medicare rebate applies. The blood test panel is arranged through OPTIV Health, with the price shown at booking, and any medicine is priced by the pharmacy. The full breakdown is in our cost guide.
Phone consultations suit many hormone health questions, but not all of them. Where you need a hands-on check, imaging or a specialist, your doctor will be clear about it and help you find care in Queensland. Keeping your regular GP informed is always a good idea.
In an emergency, call 000.
No. OPTIV Health is phone-based telehealth. Blood tests, if you need them, are done at a Queensland collection centre.
Weekdays, 9am to 7pm by the Sydney clock. From early October to early April that’s 8am to 6pm in Brisbane, because Queensland doesn’t use daylight saving. The rest of the year it’s 9am to 7pm Brisbane time.
At QML Pathology or Australian Clinical Labs, whichever is printed on your request.
Yes. Wherever you are in the state, the consultation happens over the phone. Pick a collection centre close by for any blood tests, and check its opening hours first, as some regional centres open fewer days.
They can. Collection centres may close or shorten their hours on Queensland public holidays such as the Ekka holiday in August and the King’s Birthday in October, so check before you go.
A doctor’s consult is A$150, with no Medicare rebate. Blood tests are arranged through OPTIV Health, with the panel price shown at booking, and any medicine is priced by the pharmacy.
No. Only if your doctor decides it’s clinically appropriate after assessment. Many consultations end with further tests, advice or a referral instead.
Have more questions? See our FAQs.
Not sure if telehealth is right for you, in Brisbane or anywhere from the Gold Coast to Far North Queensland? Our team can talk it through. It’s free, with nothing to commit to.
General information only, not medical advice. For adults 18 and over.